PRIVACY POLICY

1. Introduction

At EZYA, hereinafter referred to as “WE,” we take your privacy very seriously and are committed to protecting and safeguarding the personal information we collect and process. This Privacy Policy aims to provide you with information on how we collect, use, share, and protect your personal information when you use our services and visit our website.

By using our services or accessing our website, you agree to the practices described in this Privacy Policy. Please read this Policy carefully, and if you do not agree with any of its terms, we recommend that you do not use our services or provide personal information through our website.

2. Data Collected

Data Storage Location

We are a company based in Peru and operate web servers hosted in the United States. Our hosting provider, Hostgator, adheres to the EU/US “Privacy Shield,” ensuring that your data is securely stored and complies with the GDPR. For more information about Hostgator’s privacy policy, please see here: HOSTGATOR PRIVACY POLICY.

Registration Data

If you register on our website, we store your chosen username, your email address, and any additional personal information you add to your user profile. You can view, edit, or delete your personal information at any time (except for changing your username). Site administrators can also view and edit this information.

Comments

When you leave comments on the website, we collect the data shown in the comment form, as well as the IP address and browser user agent string to help detect spam.

Contact Form

Information submitted through the contact form on our site is sent to our company’s email, hosted by Zoho. Zoho complies with the EU/US “Privacy Shield,” and you can find more information about it here: Zoho Privacy Policy.

These submissions are kept solely for customer service purposes; they are never used for marketing purposes or shared with third parties.

Google Analytics

We use Google Analytics on our site for anonymous reports on site usage. Therefore, no personalized data is stored. If you wish to opt out of Google Analytics tracking of your behavior on our website, use this link: Google Analytics Opt-Out.

Use Cases for Personal Data

We use your personal information in the following cases:

• User verification/identification during website use.
• Providing technical support.
• Sending updates to our users with important information to inform them about news/changes.
• Verifying account activity to prevent fraudulent transactions and ensure the security of our customers’ personal information.
• Customizing the website to enhance your personal and appealing experience.
• Ensuring overall performance and smooth operation of administrative functions.

3. Embedded Content

The pages of this site may include embedded content, such as YouTube videos, for example. Embedded content from other websites behaves in the same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below, you can find a list of the services we use:

Facebook

We use the Facebook Page plugin to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. Facebook cookies are not installed, and your IP address is not sent to a Facebook server until you consent. Please see their privacy policy here: Facebook Privacy Policy.

Twitter

We use the Twitter API to display our tweets’ timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP address is not sent to a Twitter server until you consent. Please see their privacy policy here: Twitter Privacy Policy.

YouTube

We use embedded YouTube videos on our site. YouTube has its own cookie and privacy policies over which we have no control. YouTube cookies are not installed, and your IP address is not sent to a YouTube server until you consent. Please see their privacy policy here: YouTube Privacy Policy.

4. Cookies

This site uses cookies, which are small text files placed on your device to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third-party applications like Google Analytics. Cookies primarily exist to enhance your browsing experience. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We recommend checking your browser’s help section.

Necessary Cookies (for all site visitors)

• cfduid: Used for our CloudFlare CDN to identify individual clients behind a shared IP address and apply security settings on a per-client basis. Please see more privacy information here: CloudFlare Privacy Policy.
• PHPSESSID: To identify your unique session on the website.
• Necessary Cookies (additional for registered customers)
• wp-auth: Used by WordPress to authenticate visitors who have logged in, password authentication, and user verification.
• wordpress_logged_in_{hash}: Used by WordPress to authenticate visitors who have logged in, password authentication, and user verification.
• wordpress_test_cookie: Used by WordPress to ensure that cookies work correctly.
• wp-settings-[UID]: WordPress sets some wp-settings-[UID] cookies. The number at the end is your individual user ID from the user table. This is used to customize your view of the admin interface and, possibly, also the main site interface.
• wp-settings-[UID]: WordPress also sets some wp-settings-{time}-[UID] cookies. The number at the end is your individual user ID from the user table. This is used to customize your view of the admin interface and, possibly, also the main site interface.

5. Who Has Access to Your Data?

If you are not a registered customer on our site, there is no personal information we can retain or view about you.
If you are a customer with a registered account, your personal information may be accessed by:

• Our system administrators.
• Our assistants when (to provide support) they need to obtain information about customer accounts and access them.

6. Third-Party Access to Your Data

We do not share your data with third parties in a way that reveals any personal information, such as your email, name, etc.

7. Data Retention Period

When you submit a comment, its metadata is retained until you ask us to remove it. We use this data to recognize you and approve your comments automatically instead of holding them in a moderation queue.
If you register on our website, we also store the personal information you provide in your user profile. You can view, edit, or delete your personal information at any time (except for changing your username). Site administrators can also view and edit that information.

8. Security Measures

We use SSL/HTTPS protocol throughout our site. This encrypts user communications with the servers so that personally identifiable information is not captured/hacked by third parties without authorization.
In the event of a data breach, system administrators will immediately take all necessary steps to ensure system integrity, notify affected users, and attempt to reset passwords if necessary.

9. General Rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e., basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

10. GDPR Rights

Your privacy is critically important to us. Going forward with the GDPR, we aim to support the GDPR standard. EZYA World permits residents of the European Union to use its Service. Therefore, it is the intent of EZYA World to comply with the European General Data Protection Regulation. For more details, please see here: EU GDPR Information Portal.

11. Third Party Websites

EZYA World may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by EZYA World, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons, do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. EZYA World bears no responsibility for the information collected or used by any advertiser or third party website. We recommend reviewing the privacy policy and terms of service for each site you visit through third party links.

12. Release of Your Data for Legal Purposes

At times it may become necessary or desirable for EZYA World, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you and release your information to third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.